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JIRA Administration

Software Testing

Course Description


JIRA Administration is a 3-day instructor-led training designed to provide participants with the knowledge and practical skills to install, configure, administer, and optimize JIRA environments. The course covers core JIRA concepts, project and user management, workflow customization, permissions, boards, notifications, and administrative best practices. Through hands-on exercises and real-world scenarios, participants will gain the confidence to effectively manage JIRA projects and support Agile teams across the organization.


Duration:  3 days / 24 hours

Delivery Method: Classroom-based, Virtual Instructor Led Training


Intended Audience:


  •  Project Managers
  •  Scrum Masters
  •  Team Leads
  •  Administrators

Course Outline


Day 1

JIRA Introduction, Installation and set up


  • o What is JIRA?
  • o Features of JIRA
  • o Basic Concepts in JIRA
  • o JIRA Software
  •  Issue
  •  Project
  •  Workflow
  •  Component and Version
  • o JIRA features for Agile
  • o Creating and Managing boards


Day 2

JIRA Admin Site


  •  JIRA Admin Project Management
  •  Create a Project
  •  Configuring a Project
  •  User Management in JIRA
  •  Editing a user
  •  Delete a user


Day 3

JIRA Administration


  •  System settings
  •  User and group management
  •  Configuring global permissions
  •  Project permissions and roles
  •  Sharing project configurations
  •  Configuring issue types, fields, screens and their associated schemes
  •  Customizing workflows with conditions, validators, and post functions
  •  Configuring board and sprint permissions
  •  Applying configurations to new and existing projects
  •  Creating and managing custom notifications
  •  JIRA Plug-ins and Reports


Note: All discussions and demonstration will be followed by hands-on and practical excercises.


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