VeriSM Professional
IT Service Management
Course Overview
The VeriSM™ Professional certification tests a candidate’s knowledge of, and skills in, applying VeriSM™ in an organization. Those certified as VeriSM™ Professional understand the impact of digital transformation on the organization and on people, consumers as well as staff. They can translate strategic direction into a successful operating environment. The certified VeriSM™ Professional has proven his or her ability to create and use a Management Mesh that is based on the organization’s current portfolio, principles, and governance needs. After creating or adapting the Management Mesh, a VeriSM™ Professional can manage the product or service through the Define, Produce, Provide and Respond stages.
Course Outline
Below topics would be covered in detailed
- A digital world
- Digital leadership and structure
- Governance and strategy
- Applying VeriSM™
Learning Objective
- A digital world
- Digital leadership and structure
- Governance and strategy
- Applying VeriSM™
Target Group
- Service Managers and Practitioners
- Service Provider Portfolio Managers
- Process /Project / Program / Supplier / Change Managers
- Service Level / Business Relationship Managers
- Service / Process Architects
- Business Change / Organizational Changer Practitioners
Pre-requisite
- There are no entry requirements for this certification. However, we do recommend that candidates already hold the VeriSM™ Foundation Certificate from EXIN in order to gain the maximum benefit.
Exam Details
- Type: Online Exam having Thirty (30) multiple choice. Each question will have 4 options, one of which is right carrying 1 mark.
- Duration: 90 minutes. Candidates sitting the examination in a language other than their native language have 25% extra time
- Pass Score:65% (19of30)
Note: This course is inclusive of online Proctored Exam voucher. Appearing for the exam is mandatory after completing the training
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